Last Updated: 23-07-2025 | Format: PDF | Report ID:10075 | Author: Lena
| Key Market Question | Answer |
|---|---|
| What is the market size in 2025? | Revenue (USD Million) |
| What is the projected market size by 2035? | $18,960 Million |
| What is the market CAGR from 2025 to 2035? | 8.7% |
| Which region dominates the market? | China (26%) |
| Which product/service type dominates the market? | Service Desk Software (34%) |
| Which application leads the market? | IT & Telecom (29%) |
| Who are the major buyers? | Large Enterprises (41%), Medium Enterprises (34%) |
| What are the key market growth drivers? | Accelerated Enterprise Digital Transformation: In 2025; Integration of AI & Automation: The push for intelligent ITSM is boosting adoption rates |
| What are the major market challenges? | Legacy System Integration: Adapting cloud ITSM to legacy on-premise systems remains challenging; Talent Shortage for Advanced ITSM: There is a growing gap in skilled ITSM professionals |
| What is the forecast period? | 2026–2035 |
Study period:
2020-2035
Base year:
2026
Historical data
2020-2024
NO OF PAGE:
167
What You Get:
| Who are the key market players? |
| ServiceNow, BMC Software, Broadcom, IBM, Ivanti, Freshworks, Axios Systems, ManageEngine, Micro Focus, Cherwell Software, SymphonyAI, SysAid Technologies, EasyVista, Alemba, SolarWinds |
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