Asia-Pacific Digital Process Automation Market Size & Share Analysis - Growth Trends and Forecast (2026 - 2035)
Asia-Pacific Digital Process Automation Market: by Type (Cloud-based, On-premises), Application (BFSI, Healthcare, IT & Telecom, Manufacturing, Retail, Government), Distribution Channels (Direct Sales, Distributors, Online, Resellers, VARs, System Integrators), Technology (Robotic Process Automation, Artificial Intelligence, Machine Learning, Business Process Management, Natural Language Processing, Analytics), Organization Size (Small, Medium, Large) and By Asia-Pacific Historical & Forecast Period (2020-2035) Comprehensive Study 2025
Last Updated: 23-07-2025 | Format: PDF | Report ID:10264 | Author: Manisha C
Asia-Pacific Digital Process Automation Market Analysis, 2025-2035
The Asia-Pacific digital process automation market is witnessing exponential growth, underpinned by rapid digital adoption across industries including BFSI, healthcare, IT & telecom, manufacturing, and government. The proliferation of cloud computing, AI, and advanced analytics is transforming business operations, driving greater efficiency, cost savings, and improved decision-making. Organizations in the region are increasingly deploying both cloud-based and on-premises automation solutions to streamline workflows and enhance productivity. The presence of leading global and regional vendors, coupled with increasing investments by enterprises, is further contributing to the market’s expansion. With dynamic shifts towards hybrid workplaces and the rise of Industry 4.0, the market is poised for sustained upward momentum with strong year-on-year growth projected till 2035.
Latest Market Dynamics
Key Drivers
Rising adoption of AI and machine learning to optimize business operations. For instance,
and Tata Consultancy Services have intensified investments in digital process automation tools leveraging AI models to improve workflow efficiency.
Accelerated digital transformation in BFSI and manufacturing sectors. Recent collaborations such as Infosys and a top Japanese bank rolling out automation suites have demonstrated direct operational cost reductions and faster customer service delivery.
Key Trends
Expansion of cloud-based automation solutions—SAP and Oracle have both seen increased APAC client uptake of cloud-native BPA and RPA platforms in 2024, reflecting growing enterprise agility needs.
Integration of NLP and analytics into digital process automation software. Kissflow and Newgen Software launched new features to boost real-time process intelligence across healthcare and retail segments.
Key Opportunities
Untapped small and medium business market with scalable SaaS automation offerings. Pegasystems recently launched a low-code solution targeting Asia-Pacific SMEs for rapid digital onboarding and process streamlining.
Governmental digitization initiatives in India, Vietnam, and Singapore opening direct opportunities for vendors to implement BPA in public sector workflows. Recent Newgen Software contracts with Southeast Asian governments have set new benchmarks for digital governance efficiency.
Key Challenges
Data security and privacy concerns act as barriers, particularly for large-scale cloud migration. Incidents reported in early 2024 by major healthcare organizations prompted Wipro and Fujitsu to bolster security features in their latest automation platforms.
Skills shortages in AI/automation expertise require ongoing investment in workforce upskilling. Capgemini has responded by forming regional training partnerships to enable better RPA deployment in APAC industries.
Key Restraints
High initial implementation costs for large-scale digital automation, despite future ROI. This has disproportionately affected medium-sized enterprises, as noted in the latest SAP advisory report for 2025.
Interoperability issues with legacy IT systems, especially in traditional manufacturing and government sectors. Latest efforts by Infosys center on building robust middleware to bridge automation with legacy deployments.
In 2025, cloud-based solutions dominate the Asia-Pacific digital process automation market, driven by the surge in scalable, flexible deployment options demanded by enterprises. Cloud-based automation represents 64% of the total market, allowing organizations to quickly roll out and update digital workflows while minimizing infrastructure investments. On-premises deployments account for 36%, appealing mostly to large enterprises and sectors with stringent data residency or security mandates. The shift towards cloud is most pronounced in industries with high transaction volumes and rapid innovation cycles such as IT, BFSI, and retail.
The application landscape for digital process automation in Asia-Pacific is led by the BFSI sector, which contributes 32% of the market share in 2025, underscoring its early adoption of advanced automation for compliance, fraud detection, and customer engagement. Healthcare accounts for 18%, reflecting increased automation of patient data management and administrative workflows, particularly in response to regulatory and operational demands. IT & Telecom follows closely at 20%, as companies scale digital services and automate network management. Manufacturing, retail, and government sectors also contribute significantly to market growth, with digital transformation strategies focusing on operational efficiency.
The Asia-Pacific digital process automation market has exhibited robust growth, with revenues rising from USD 4,500 million in 2020 to an estimated USD 18,300 million in 2025. Forecasts indicate a sustained upward trajectory, reaching nearly USD 60,500 million by 2035. This steady climb is a testament to widespread digital transformation initiatives across both private and public sectors, supported by strong investments in advanced technologies like AI, machine learning, and intelligent automation. The compounding effect of adoption across new verticals promises continuous momentum in the coming decade.
The year-on-year growth rate for the Asia-Pacific digital process automation market has remained consistently high. The market saw over 22% YOY growth in 2021 as enterprises adjusted to the new normal following the pandemic. Growth stabilized at around 16-18% through 2025, fueled by an increased focus on digital optimization. Although the rate is expected to moderate slightly as the market matures by 2035, double-digit YOY growth will persist, reflecting ongoing investments in automation solutions and integration of AI-driven capabilities.
China commands the largest share of the Asia-Pacific digital process automation market in 2025 at 31%, followed by India with 18%. Japan, Singapore, and Australia are also notable contributors, reflecting strong enterprise digitalization and government-led smart initiatives. Southeast Asian markets including Vietnam and the Philippines are rapidly emerging, capturing a combined share of 16%. This diversified regional landscape highlights the expansive scope for automation platforms driven by infrastructure growth and supportive regulatory environments.
In 2025, IBM retains its leadership in the Asia-Pacific digital process automation market with a 17% share, owing to its established technology portfolio and strategic alliances. SAP and Oracle follow with 12% and 10%, respectively, benefitting from cloud digital suite deployments. Infosys, TCS, and Appian have also garnered significant shares, leveraging regionally customized solutions and partnerships. The fragmented nature of the market suggests ongoing competition, with local players like Newgen Software and Kissflow increasing their presence due to domain-specific offerings.
Large enterprises make up 48% of buyers in the Asia-Pacific digital process automation market, reflecting their sizeable budgets, greater scale of automation projects, and need for robust, customizable solutions. Medium-sized organizations constitute 32% of the market, demonstrating increasing receptivity to cloud-based automation platforms. Small enterprises, representing 20%, are a fast-rising segment thanks to the proliferation of SaaS and low-code automation tools that reduce barriers to adoption and accelerate digital transformation even for resource-constrained outfits.
Study Coverage
Metrics
Details
Years
2020-2035
Base Year
2025
Market Size
Revenue (USD Million)
Regions
China, India, Japan, Taiwan, Vietnam, Philippines, Singapore, Australia, South Korea, Rest of APAC
Segments
By Type (Cloud-based, On-premises); By Application (BFSI, Healthcare, IT & Telecom, Manufacturing, Retail, Government); By Distribution Channels (Direct Sales, Distributors, Online, Resellers, VARs, System Integrators); By Technology (Robotic Process Automation, Artificial Intelligence, Machine Learning, Business Process Management, Natural Language Processing, Analytics); By Organization Size (Small, Medium, Large)
June 2024: IBM and Tata Consultancy Services announced a new partnership to accelerate AI-driven digital process automation deployments across Asia-Pacific enterprises.
July 2024: Infosys signed a major contract with a Japanese bank for rolling out advanced process automation solutions in retail banking operations.
August 2024: Kissflow unveiled a new analytics dashboard integrating machine learning for healthcare workflow automation in Southeast Asia.
September 2024: Newgen Software secured a digital government process automation deal with the Government of Singapore, projected for implementation by Q2 2025.
October 2024: SAP launched Intelligent Process Automation 3.0 suite hosted on its cloud, targeting mid-tier manufacturers across APAC markets.
Frequently Asked Questions
About the Author
Manisha C
Lead Industry Analyst
Manisha C is a Lead Industry Analyst specializing in market research, industry analysis, and business consulting across Information & Technology. Manisha C brings a commercially grounded perspective to sectors shaped by changing demand, innovation, and competitive dynamics, helping turn complex market trends into clear strategic insights for business decision-makers. With 10+ years of experience across research, analytics, and strategic advisory roles, Manisha C has helped organizations translate data into actionable growth strategies.
Information & TechnologyMarket ResearchIndustry AnalysisStrategic Consulting
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