North America Outage Management System Market - Growth, Share, and Forecast (2025-2035)
The North America Outage Management System (OMS) market is poised for substantial growth due to increased digitalization across utility operations and rising demands for grid reliability. Outage Management Systems are software solutions used by utilities to efficiently detect, manage, and resolve power outages, thereby improving operational responsiveness and customer satisfaction. The integration of advanced technologies like GIS, cloud computing, mobile-enabled platforms, and SCADA is revolutionizing the OMS landscape, delivering real-time insights and accelerating restoration processes. As regulatory standards tighten and the threat of climate-related disruptions rises, utilities are investing heavily in robust OMS platforms to ensure service continuity and customer engagement.
Latest Market Dynamics
Key Drivers
- Surge in cloud-based and mobile-enabled OMS deployment among utility companies, highlighted by Schneider Electric's launch of an enhanced cloud OMS suite in April 2024.
- Rising frequency of weather-related outages across North America, prompting utilities such as GE Digital's clients to accelerate OMS investments in 2024.
Key Trends
- Rapid adoption of integrated OMS solutions that combine GIS and SCADA functionalities, as demonstrated by Siemens’ expanded hybrid OMS offerings in 2025.
- Increased focus on AI-powered outage prediction and automated crew dispatch, supported by ABB’s introduction of predictive analytics modules in early 2025.
Key Opportunities
- Emergence of modular and web-based OMS platforms targeting small and mid-sized utilities, as showcased by Survalent’s new lightweight OMS for municipal utilities launched in February 2025.
- Growth potential in public-private utility collaborations, with Oracle Energy & Water rolling out partnership programs to co-develop tailored OMS functionalities in March 2025.
Key Challenges
- Integration complexity with legacy network management and SCADA systems, frequently cited by utilities working with Open Systems International (OSI) in their transition reports.
- Data privacy and cybersecurity concerns tied to cloud-based OMS deployments, with several utilities citing lessons from recent simulated cyberattacks managed jointly by Milsoft and Fujitsu teams.
Key Restraints
- High initial capital investment for full-scale OMS deployment, particularly challenging for smaller utilities as noted in CGI’s 2025 North America utility survey.
- Resistance to change from operational staff accustomed to traditional outage management workflows, a challenge that hit the spotlight during Eaton’s 2025 OMS upgrade projects.
North America Outage Management System Market Share (%) by Type, 2025
Integrated solutions lead the North America outage management system market in 2025, capturing the majority share as utilities pivot towards platforms that easily connect with GIS, SCADA, and real-time communications. Standalone solutions, while still relevant for smaller operators, are declining as customer expectations and regulatory requirements push organizations to adopt comprehensive operational management tools. Cloud-based and modular systems are gaining momentum due to their scalability, particularly for municipal and cooperative utilities looking for incremental modernization without extensive infrastructure overhaul. Overall, the trend toward fully integrated and interoperable OMS platforms will dominate market dynamics through 2035.
North America Outage Management System Market Share (%) by Application, 2025
Public utilities continue to hold the largest share of the North American outage management system market in 2025, as advanced OMS platforms are mission-critical for maintaining service reliability and compliance. Private utilities are the second-largest segment, driven by investments in digital transformation and heightened customer service expectations. Meanwhile, the municipal segment is growing due to tailored OMS offerings for smaller grids and local distribution networks. Co-operatives and industrial consumers also contribute to market expansion but represent a smaller proportion relative to public and private utilities.
North America Outage Management System Market Revenue (USD Million), 2020-2035
The North America Outage Management System market is projected to grow steadily over the forecast period, moving from USD 690 million in 2020 to approximately USD 2,110 million by 2035. This ascent is fueled by utility investments in data integration, real-time fault analysis, and grid modernization initiatives across the region, with high adoption rates in the United States and increasing momentum in Canada and Mexico. Annual revenue growth is expected to accelerate post-2025, reflecting regulatory pushes, weather-driven infrastructure upgrades, and rapid scaling of cloud-based OMS deployments.
North America Outage Management System Market YOY Growth (%), 2020-2035
The Year-Over-Year (YOY) growth rate for the North America Outage Management System market peaked between 2025 and 2030, spurred by large-scale grid digitalization projects and wider integration of mobile and cloud technologies. Growth rates are anticipated to moderate post-2030 as market penetration rises, but ongoing upgrades and AI enhancements will sustain a healthy expansion trajectory. The YOY performance solidifies the sector as a core enabler of utility resilience in the face of climate challenges and increasing demand for service reliability.
North America Outage Management System Market Share (%) by Country, 2025
The United States dominates the North American outage management system market with a commanding share in 2025, reflecting its extensive utility grid, proactive grid modernization policies, and advanced technology adoption. Canada accounts for a significant, though smaller, portion as it intensifies digital utility initiatives and broadens its renewable energy grid integration. Mexico is emerging as a growth hotspot, supported by infrastructure upgrades and cross-border technology partnerships, though its share remains comparatively lower.
North America Outage Management System Market Players Share (%) by Company, 2025
Schneider Electric leads the competitive landscape in the North America OMS market as of 2025, leveraging extensive product innovation and integrated solutions. ABB and Siemens follow closely, delivering scalable platforms catering to diverse grid environments. Other top companies such as GE Digital, Oracle, and Hitachi Energy further deepen market competition through AI-powered product launches and strategic partnerships. Smaller but agile solution providers like Survalent and Milsoft Utility Solutions continue to carve out spaces in niche sectors and customized deployment scenarios.
North America Outage Management System Market Buyers Share (%) by Segment, 2025
Public utility companies form the largest buyer group in the North America OMS market in 2025, motivated by regulatory compliance and service reliability obligations. Private utilities account for a sizeable buyer segment due to increased focus on customer experience and operational agility. Municipal and cooperative buyers collectively represent a vital growth area, especially as modular and affordable OMS installations become available. Industrial enterprises, while a smaller share, contribute strategic deployments for mission-critical infrastructure.
Study Coverage
| Metrics | Details |
|---|
| Years | 2020-2035 |
| Base Year | 2025 |
| Market Size | Revenue (USD Million) |
| Regions | US, Canada, Mexico |
| Segments | By Type (Standalone, Integrated, Modular, Web-Based, On-Premise, Cloud-Based), By Application (Public Utilities, Private Utilities, Municipal, Co-operatives, Industrial, Others) |
| Players | Schneider Electric, ABB, Siemens, GE Digital, Oracle, Hitachi Energy, Eaton, Survalent, Open Systems International (OSI), CGI, Fujitsu, Advanced Control Systems (ACS), Milsoft Utility Solutions, Trimble, Bentley Systems |
Key Recent Developments
- June 2024: Siemens unveiled its new hybrid OMS-GIS integration platform supporting AI-driven restoration planning.
- July 2024: Schneider Electric launched a cloud-native OMS suite with advanced outage clustering analytics.
- August 2024: GE Digital announced a strategic partnership with utility consortiums for regional OMS data sharing.
- September 2024: ABB introduced outage prediction modules using machine learning algorithms for US public utilities.
- October 2024: Oracle debuted a modular web-based OMS designed specifically for municipality and co-op utilities.
